Conference Registration


Global PA Conference – The Progressive PA – Climbing to New Heights

Friday 2nd November 2018
The Mayfair Hotel, Stratton Street, London W1.

Attend our annual Conference and be inspired by our Keynote Speaker – Suzy Walker, Editor of Psychologies Magazine, Author & Coach and hailed by the Daily Mail as one of the Top 10 Coach Gurus to change your life.

Our Expert Speaker is the Head of Education & Skills at the CBI (Confederation of British Industry) who will discuss upskilling of the UK workforce and apprenticeships. Plus PWC Speaker on ‘The impact of Artificial Intelligence on the Workforce’.

Other Speakers include Shine Offline, Team Tactics, Executive PA speakers from Financial Conduct Authority & Jardine Lloyd Thompson. Prize Draw plus discount on overnight stay at The Mayfair Hotel and Spa treatment available.

Early Bird Booking is £275  for non members and £225 for members. Register today early bird booking extended until 12th October 2018.

How to develop Professionalism in your Career


Maintaining professionalism every day in your career is very important to uphold and to cultivate. We so often get busy in our own lives that we forget to keep standards up in our career. Global PA Association wanted to share a few handy tips which might help remind us all how to stay as professional as possible in the workplace and in our approach to our careers going forward.

Tip 1

Behave in the right manner and always be on time: This might sound obvious but it’s more important than you might think. Keeping your standards up through great timekeeping and being positive, informed, and diplomatic makes a huge difference to the way people treat you and to the way you treat yourself. By maintaining standards you automatically value yourself and those around you, and will be treated with a level of respect which you have earned yourself, which in turn leads to more possibilities and doors opening which will escalate your position and career status. And the best thing? It’s really easy to do!

Tip 2

Always be discreet and maintain poise: Being the gatekeeper for your boss or colleagues is part of you role as an executive or personal assistant, and keeping information discreet is paramount. If you’re able to consistently and confidently represent yourself as a trusted source and keep your emotions in check you will gain trust and respect from your team and boss, and this will translate into greater responsibility within your role. We want you to do the best you can and get that promotion or pay rise, and reminding yourself of these attributes always helps with this.

Tip 3

Dress code and first impressions: Dressing accordingly can actually help to elevate your current position and has a vital impact on the first impression you make meeting a prospective employer, client, or colleague. A first impression is made in 7 seconds, that’s often before you’ve even spoken, so understanding the power of dressing is key to your own success. Comprehending the workplace code of dress, or how your outfit could really impact a new situation is important and if you get it right it gives you an automatic head-start, sounds good doesn’t it?

Tip 4

Preparation and objectives: In every career situation it pays to be prepared and know what your objectives are to achieve your next steps. Employers expect this and love when their employees take the initiative to develop themselves. You can always ask what is expected of you and being clear with your objectives helps your boss and colleagues to understand your capabilities and recognise your attention to detail when given a task. They then form a stronger opinion of you which will add to your reputation and grow your possibilities!

We hope these handy tips will help you take strides in your role and give you the confidence to believe in your own professionalism.

Advance your status and professionalism further with our Global PA Training Programmes – 7 Key Skills PA Management Programme, Advanced EA Programme & Project Management Programme. All 3 programmes are ILM recognised and you will receive ILM Certificates on completion of each programme and access to free 1 year study membership of the ILM. The ILM are part of City & Guilds Group and recognised by 90% of UK employees and in over 80 countries. This certification gives you the edge and showcases your commitment to lifelong learning.

Presenting with confidence


Presenting can have all of us feeling some trepidation and we know that more than most. When it comes to presenting your work or ideas this can feel daunting and often you don’t know where to start.

We have some handy tips below to help you feel confident, professional, and sure of your work.

A great presentation is made up of the following:


  • What are your objectives?
  • Do you understand your audience? In designing your presentation you must think about your audience, their demographic and how they’ll receive your argument
  • Do you need a Q+A?
  • Can you provide hard copies for those who’d like to learn more?


  • This is where you will research the topic you’ll be talking about, and research is key. What kind of structure are you designing the presentation in?
  • A great tip is to try and include the power of three: a list of three things that make a point more memorable.
  • Focus on key points and build around them.
  • Practice reading your presentation out loud to a friend or colleague to see how they gauge it and whether you need anymore information.


  • On the day of the presentation be sure to arrive with plenty of time to familiarise yourself with your surroundings
  • Check all technical equipment and practice with a microphone if necessary
  • When you begin your delivery remember this simple technique: think, breathe, speak. It’s that simple. Breathing is key, and allows you to slow your thoughts down and remind yourself that you are present
  • Try and maintain eye contact and focus on a few friendly faces for reassurance.
  • Don’t let any visual aids take centre stage, that’s for you to invite the audience in through your speech.
  • Before you begin take a few breaths, ground your feet, shoulder width apart and allow your body to relax a little. This will give you a stronger sense of belief in yourself and the audience will respond well to it.


  • It’s so important to understand how well you’ve done by asking for feedback. You can present people with a form to fill in at the end.
  • Question whether you fulfilled the brief? Did your timings work to plan? How were your interactive elements and visual aids?
  • Ask yourself whether you engaged the audience, asked the right questions, were you clear enough with your points, and overall were you clear in your delivery?

Visual Aids

Visuals are fantastic and a great way to engage your audience. Don’t be afraid of using them, but it’s best to understand how to use them effectively.

  • Make sure your text is the same throughout a powerpoint presentation
  • Your colour scheme represents your message
  • Bullet points are great to make short statements
  • Pictures are brilliant at capturing your words in a simple image
  • Charts and diagrams help people to understand your message more clearly
  • Audio and visual images in youtube can help bring a point to life

Responding to questions

We know responding to questions can feel daunting, that’s why with a little preparation you can be sure that you’ll be in a great spot to respond clearly and with confidence:

  • Whilst preparing the presentation, take into account what kind of questions you’ll be asked and prepare your answers accordingly
  • Advise your audience on how you’ll be responding to their questions, i.e at the end, during, etc. Take control of this and you’ll feel more confident
  • Remember to repeat each question so that all members of the audience can hear. This will give you time to process the question and think of an answer more clearly
  • Try not to panic if you don’t know the answer straight away, but explain that you’ll respond in person at the end

Watch the masters at work

By watching strong and successful people giving speeches you can gain a lot of insight into their specific style and secrets. We recommend watching Steve Jobs, Oprah Winfrey, amongst many others you can find on YouTube.

Most of all, just take a breath, be yourself, and have confidence in your work. We believe in you!


EAs & PAs discover how to motivate yourselves


How do you motivate yourself? Do you find it’s something which comes with ease, or is it something you have to do in a more mindful way? Do you do it daily, or do you struggle to remind yourself to?

We’ve got 5 easy reminders to inspire you to motivate yourself in either your personal or your work life. Remember, you’re worth it.

  1. It’s group effort – being part of a group can inspire you to be the best possible version of yourself as you are held accountable to your friends, colleagues, or family who can all help you to reach your desired goal. It’s one of the surest ways to reach success and we are always behind you if you ever need to reach out and ask for help. As a professional Fellow, Platinum or International Member of the Global PA Association you can take advantage of our new service, monthly Coaching Club sessions with our Founder.  These will ensure that your motivation is maintained. Contact us at enquiries@globalpa-association to find out more.
  2. It’s all in your mindset – trust us when we say we know this for sure. We know it can be difficult to reach your final goal, weight, promotion, whatever it is that you’re striving for. Therefore it makes sense to change your perception of the goal in sight. Can you change it into game perhaps, or a challenge? How do you reward yourself when you tick off some of the goals along the way? All this helps you to be the best you can be, and it’s all in your control, isn’t that fab?
  3. What inspires you? – Inspiration is key. You can find this in any number of things, be it music, Ted talks, autobiographies of your favourite person, or family, and friends. There are quotes all over social media which uplift and give you inspiration. Try spending a few minutes a day tuning into this and enjoy listening to these stories, and lett great quotes bring you inspiration. They really work!
  4. Nourish your body – We all know that eating your greens and getting your 5 day aids your health and your brain to function properly, however it’s also brilliant to note that a little chocolate and some coffee isn’t as bad as you think. Rewarding yourself with a little treat in this form is not only good for the mind, it’s good for your health as it stimulates your brain and releases much needed dopamine to give you energy and focus. Finally something we can all agree on!
  5. Find your pose of strength – it may sound different, however discovering a pose of strength and adopting it each morning and holding it for 1 minute can really make a difference. We recommend finding a pose that reflects strength to you. One we particularly recommend is standing tall and reaching your arms up and out to the sky. It helps you to embrace space and not be afraid of saying “I am here” and it releases testosterone which gives you confidence. What a great way to start your day.

If you want to know more take a look at our 7 Key Skills page where we have motivational and inspiring courses which promote self confidence.

“As always Global PA ensured it was a very motivational get together of like-minded PA’s to share experiences, solutions and lift morale. I was worried about the social media session as my skills are a very limited in that area due to time constraints and – guess what? – discovered we all face the same situation! A really enjoyable and thought provoking session.”  Sue, Chartered Institute of Builders 

We look forward to welcoming you at any one of our courses which run in London during April.

Until then, enjoy discovering new ways to motivate and champion you!

Are You Happy at Work?



Happiness at work. Do you feel happy at work? Do you think about your happiness levels regularly enough? Awareness of your happiness in the workplace has become increasingly important and you might be surprised to find that businesses are investing more and more in their employees happiness on a day to day basis, as it affects not just the individual, but the business, and most importantly whether you’re happy or not goes on to impact your home and personal life. Sounds logical that that might be the case right? In fact we’ve been living in a society which doesn’t put enough emphasis on the individual’s happiness levels for far too long, but it’s all looking set to change

Jessica Pryce-Jones has written a fantastic book called “Happiness at Work: Maximising your Psychological Capital for Success”. In an interview with Jessica, she details what it means to be happy at work and how you can maximise your own happiness levels. What we found interesting was the discovery that it’s about your mindset and that you have a choice in all situations at work and you must decide what you want and how you want to get it – giving you more power than you think. Sounds great doesn’t it?

By giving you back your power and learning that you have control of your thoughts and your environment we want to help you find your own happiness at work. We all know that thinking positively changes your attitude and energy, yet it can be tricky at times, especially when you’re in a state of conflict. Positive thoughts come from hope, courage, and optimism. By connecting with these thoughts you will more likely be engaged and satisfied.

And we know, it’s all very well thinking positively, but what if your surroundings and work colleagues aren’t positive and happy? Shouldn’t your employer make efforts to practically help you find this happiness? The answer is categorically yes. Perhaps your boss already asks your what makes you happy, or what do you really enjoy doing, or what has helped you build your confidence in your role? Or perhaps you’re waiting for this to happen. Communication is key, in every office and in every relationship, so if you want to action your own happiness why not talk to your boss and come up with a plan on how to build your happiness levels? No-one would ever say no to helping their employees, and you, as the PA/EA are so integral to your boss’s working (and dare we say it, personal) life, that your happiness should be at the top of their list. 

Jessica talks about the 5 C’s in finding happiness at work. By identifying with these you can see where you have strengths and weaknesses, and then in turn you can address what needs the most focus, therefore increasing your chance of greater happiness. The five C’s consist of “contribution, conviction, culture, commitment and confidence. These are underpinned by pride, trust and recognition and at the heart of the model is achieving potential.” Can you identify with these and which you want to work on?

The most important learnings from the book are that listening is the key component to happiness. Feeling heard and listened to are absolutely key, as are listening to others. It’s not as easy as you’d think, however next time you’re in a meeting, or in a conversation with a colleague, really try and listen and connect to that person and see if you gain anything in return. Connecting with one another helps to develop and deepen relationships, which in turn contributes to happiness levels and the feeling of being recognised for your worth.

Confidence is also key to your happiness. Try and sit down and think about what you have to offer, and what you already offer. You might surprise yourself with your capabilities. We know all of you are key to your company’s ability to run smoothly, but have you ever looked at yourself and realised all you have to offer? By tuning in and recognising your abilities you will naturally grow your own confidence and therefore happiness. Sound pretty great doesn’t it? We know you’ve got the capability, so enjoy rediscovering your confidence and really let yourself be your own champion, we believe in you!